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1. Information we collect online
1.1. General Browsing
The website, www.mypsb.co.za, gathers navigational information about where visitors go on our website. This information allows us to see which areas of the website are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services. Additional non-personally identifiable information (for example, domain type, browser version, service provider, IP address) may be collected, which provides information regarding the general use of the website.
1.2. Personal Information
1.2.1. Contact Us, Help or Feedback
If you complete a general "Contact Us" form on our website, we may collect your name, e-mail address, mailing address and any information that you provide in the text of your message.
The information collected in the "Contact Us" feature is only used to reply to visitors' requests for information.
1.2.2. Registering a user profile with the Online Store
Online visitors can register a user profile on www.mypsb.co.za. Registering with the online store requires visitors to provide their name, postal address, e-mail address, and telephone number and any other information deemed necessary to effectively manage an online profile efficiently and provide you with the best possible user experience while on the site.
1.2.3. Purchasing at the Online Store
If you purchase through www.mypsb.co.za, we will gather personal information (i.e., name, billing and shipping address information, e-mail address, telephone number and credit card information), as well as information about your purchases on our website.
1.3. Information We Share With Third Parties
PSB does not sell or rent your e-mail address to unrelated third parties. We may, however, share e-mail addresses with our affiliated companies so that they may send you promotional materials about their products. You can be assured that our affiliated companies will not sell or rent your e-mail address to unrelated third parties.
Please be aware that www.mypsb.co.za may use third parties to help provide services to you, such as fulfilling orders, processing payments, providing electronic online investor information, monitoring site activity, serving site content, organizing information, conducting surveys, and administering e-mails, drawings, or contests.
You should also be aware that we may disclose specific information about you, if necessary to do so by law, or based on our good faith that it is necessary to conform or comply with the law, or is necessary to protect the users of our website, or the public.
2. International users
If you are visiting www.mypsb.co.za from a location outside of the Republic of South Africa, your connection will be through and to servers located in South Africa. Your orders placed through www.mypsb.co.za will be accepted and fully processed and shipped from South Africa, and all information you provide will be processed and maintained in our servers and internal systems located within South Africa.
3. What are cookies and how do we use them
4. Updating your personal information
We prefer to keep registered users' personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information, including your billing address, your selected billing mechanisms, i.e. credit cards and preferred shipping information. Just log on to your account with your username and password, and you'll see a menu where you can update your information.
For your convenience and enjoyment, our website may contain links to other websites. www.mypsb.co.za does not evaluate and is not responsible for the privacy practices or the content of such websites. We would urge you to review the privacy policies on each link to ensure that you are comfortable with their privacy policies and practices.
7. Security statement
www.mypsb.co.za limits the number of employees that have access to the databases that contain personal data, and www.mypsb.co.za employees are advised of the importance of confidentiality. In addition, it is our policy to never send your credit card number via e-mail or SMS. As an added safeguard, www.mypsb.co.za does not store credit card information with your registered online profile.
The www.mypsb.co.za online store is designed to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology. Browsers that do not meet this requirement will be prevented from navigating the online store section of www.mypsb.co.za. While we implement the above security measures on this site, you should be aware that 100% security is not always possible.
8. Questions/contact us
If you have any questions, comments or concerns regarding our privacy practices, please contact us on one of the following platforms:
Phone: 0861 333 110